Revived Therapy Privacy Policy

Last updated: 27.02.26

Revived Therapy is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Revived Therapy is a private clinical psychology practice based in Coleraine, Northern Ireland.

Data Controller:
Revived Therapy
River House
Castle Lane
Coleraine
BT51 3DR
Northern Ireland, United Kingdom

Contact Details:
Telephone: +44 7889 482821
Email: dr.donna@revivedtherapy.co.uk

For the purposes of data protection law, Revived Therapy is the Data Controller of your personal data.

2. The Information We Collect

We may collect and process the following types of personal data:

Personal Information

  • Name

  • Date of birth

  • Address

  • Email address

  • Telephone number

  • GP details

  • Emergency contact details

Special Category Data (Health Information)

As a clinical psychology practice, we collect sensitive health data including:

  • Mental health history

  • Medical and developmental history

  • Assessment outcomes

  • Therapy notes

  • Risk assessments

  • Clinical reports

This type of data is classified as “special category data” under UK GDPR.

Website Data

If you use our website, https://revivedtherapy.co.uk, we may collect information such as your IP address and browser type. This data is used to maintain security and improve site functionality.

3. Lawful Basis for Processing Data

We process your data under the following lawful bases:

  • Contractual necessity: to provide psychological assessment and therapy services

  • Legal obligations: to comply with professional and statutory record-keeping standards

  • Legitimate interests: for practice administration, quality improvement, and client communication

For special category health data, we rely on provisions for health care and clinical services under the UK GDPR.

4. How We Use Your Information

We use your personal data to:

  • Provide psychological assessments and therapy

  • Maintain accurate clinical records

  • Communicate with you regarding appointments, reports, and clinical matters

  • Issue invoices and manage payments

  • Comply with legal and professional obligations

  • Improve services and care

We do not sell or lease your personal information to third parties.

5. Confidentiality

Your information is kept strictly confidential and stored securely. Confidentiality may only be breached in exceptional circumstances such as:

  • Significant risk of harm to you or others

  • Safeguarding concerns

  • Legal obligations (e.g. court order)

  • Ethical requirements of professional bodies

Where possible, we will advise you prior to sharing information.

6. Data Storage and Security

  • Electronic records are stored on secure, password-protected systems

  • Paper records are kept in locked filing systems

  • Access to data is restricted to authorised personnel

  • Data is encrypted and backed up in line with good clinical practice

7. Data Retention

Clinical records are retained in line with professional guidelines:

  • Adults: retained for a minimum of 7 years from the end of therapy

  • Children and young people: retained until age 25 (or 26 if 17 at discharge)

After retention periods, records are securely disposed of.

8. Sharing Your Information

We may share personal data with:

  • Your GP or other healthcare professionals (with consent unless lawfully required otherwise)

  • Clinical supervisors (anonymised where feasible)

  • Statutory authorities when required by law

  • Safeguarding agencies when there is risk to safety

We do not share information for marketing purposes.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal information

  • Request correction of inaccuracies

  • Request erasure (in limited circumstances)

  • Restrict processing

  • Object to processing

  • Request data portability

Requests must be submitted in writing. We will respond within one calendar month.

Please note that access to therapy notes may be subject to professional exemptions where disclosure could be harmful.

10. Complaints

If you have concerns about how your data has been handled, please contact us at:

Revived Therapy
River House, Castle Lane, Coleraine, BT51 3DR
Email: dr.donna@revivedtherapy.co.uk
Telephone: +44 7889 482821

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk

11. Cookies and Website Use

Our website may use cookies for essential functionality, analytics, and performance monitoring. You can manage cookie preferences via your browser settings.

12. Changes to This Policy

We may update this policy from time to time. The current version will always be available on our website.